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- We aim to dispatch the item within 24 Hours
- All orders are dispatched using 2nd Class (2-3 working days)
- All items are shipped by Royal Mail (Mon-Fri)
- Royal Mail UK 1st Class delivery option, costing just £1.99 per order
- Next Day Delivery for £6.99
WORLDWIDE SHIPPING & PRICE LIST
- International Standard Shipping per order £3.99
- International Tracked Postage per order £8.99
- International deliveries within Europe (3-5 working days)
- International deliveries for rest of World (5-7 working days)
We believe that you will be satisfied with your purchase. If you feel that you need to return an item, we will keep this process simple.
The cost of the return is your responsibility, except if the item is faulty, damaged or incorrect.
30 days returns policy subject to the following conditions:
- The product must be returned without any scratches or damage.
- Must be returned in its original packaging.
- Must not be a custom engraved product.
- No returns or exchange for custom engraved products.
Refund process is subject to the following conditions:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and process the refund.
TOTAL FEED BACK
This product was just what I wanted and as my mum is German, she appreciated the sentiment even more. She is so excited to be an Oma!
First class products, would definitely buy again and recommend it to my friends and family!